Frequently Asked Questions

API Issues

Why am I getting API connection errors?

  • Verify your API key is entered correctly in the plugin settings
  • Check if your API key is active and valid
  • Ensure your site can make outbound HTTP requests
  • Check for any firewall restrictions

How do I check my API usage?

  • Navigate to the plugin settings page
  • Look for the "API Status" section
  • View your current usage and limits
  • Check the request history for any errors

RSS Feed Issues

Why isn't my RSS feed being processed?

  • Verify the RSS feed URL is accessible
  • Check if the feed is valid RSS/XML format
  • Ensure the feed contains recent content
  • Verify your processing limits haven't been reached

How often are RSS feeds checked?

  • Feeds are checked based on your WP-Cron schedule
  • Default is every hour if using standard WP-Cron
  • Can be customized using external cron setup
  • Manual refresh is available in the job controls

Processing Errors

Why are some articles failing to process?

  • Check if the content meets minimum length requirements
  • Verify the content is in a supported language
  • Ensure featured image requirements are met
  • Review error messages in the job details

How can I retry failed articles?

  • Go to the job details page
  • Filter to show failed articles
  • Use the retry button next to each article
  • Or use batch retry for multiple articles

Cron Issues

Why isn't automatic processing working?

  • Verify WP-Cron is properly configured
  • Check your external cron job setup
  • Ensure the cron schedule is running
  • Review WordPress debug logs for cron errors

How do I verify cron is working?

  • Check the last run time in job details
  • Monitor WordPress debug log for cron events
  • Use WP-CLI to list scheduled events
  • Verify cron tasks in your hosting panel

Best Practices

What are the recommended settings?

  • Set reasonable daily and hourly limits
  • Enable featured image requirement for better posts
  • Use category mapping for organized content
  • Configure post status based on review needs

Still Need Help?

If you can't find the answer to your question, please contact our support team:

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